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- Regular price
- $804.99
- Regular price
- $804.99
Estimated shipping time
Estimated shipping time
You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
What is your Return Policy?
At Vibrance Haven, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
- If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
- If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@vibrancehaven.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Dimplex Nova 23-Inch Plug-in Electric Firebox with Logs XHD23L
The Dimplex Nova 23-Inch Plug-in Electric Firebox with Logs merges timeless elegance and modern ease, delivering lifelike flames and comforting warmth without the complexities of a conventional hearth. Employing Dimplex Flame Effect technology, this firebox crafts an authentic and captivating fire ambiance, complete with glowing logs and dancing embers for a welcoming feel.
Featuring effortless plug-in functionality, the Nova 23" firebox provides immediate heat and adjustable flame visuals, empowering users to fine-tune flame intensity and pace for a personalized experience. The meticulously crafted log set enhances the classic design, making this firebox an ideal enhancement for both traditional and modern spaces.
Key Features
- Dimplex Flame Effect – Leading flame technology offers an exceptionally realistic fire display.
- Robust Heating – Integrated fan-assisted heater supplies supplementary warmth for areas up to 1,000 sq. ft.
- Adjustable Flame Effects – Modify flame speed and luminance to curate the ideal atmosphere.
- Year-Round Flames – Enjoy flames independently of heat, enabling use throughout the year.
- Versatile Remote Control – Effortlessly manage flame settings and heat output from any spot in the room.
- Rapid Warmth – Simply connect and activate for instant heat and ambiance.
- Flexible Installation – Can be integrated into existing fireplace openings or built into a custom mantel or surround.
- Authentic Log Set – Hand-finished logs mimic a naturally burning wood appearance, enhancing any traditional or contemporary setting.
- Limited Two-Year Warranty – Guarantees product durability and long-term performance.
What's Included?
- Dimplex Nova 23-Inch Plug-in Electric Firebox
- Multi-Function Remote Control
- Log Set with Realistic Embers
- Two-Year Limited Warranty
Why Choose the Dimplex Nova 23-Inch Plug-in Electric Firebox with Logs?
The Dimplex Nova 23-Inch Plug-in Electric Firebox with Logs provides the allure of a genuine wood-burning fireplace with none of the upkeep. Its hand-assembled log set, true-to-life flames, and ember effects create a cozy and inviting ambiance, while its simple plug-in setup, adjustable features, and energy efficiency position it as an ideal hassle-free alternative to traditional hearths.
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